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Its weak engineering shows its flaws every time I try to connect the Bluetooth device in its USB slot.Like other users, my experience with the H500 is fine. Remove, re-install, and update to the latest drivers.but to no avail. While one would hope that Motorola's experience with telephony would give it an edge with VOIP, the USB-Bluetooth device PC850 underperforms. Motorola apparently did this one right, but when combined with the PC850 all hell breaks loose. I even bought another PC850 after the first one stopped responding, thinking that this would solve the "USB device not recognized problem." Obviously, I was wrong.Verdict: the PC850 is a piece of junk. Perhaps that's still a little too lenient. Widcomm slapped together the PC850 using poor design and poor testing.
Save your money. This is not as good as others that I have bought.
I didn't use the free minutes card with skype yet. If I knew that it was so dificult to install/ configure this product, I would not have bought it. Now, I don't know if I still have time to return it and how to proceed. I bought this product about 1 month ago and it is not working properly. Please advise. After hours of testing I was not able make it work correctly. I think there are some tuning that needs to happen so that the sound will work correctly. There is a background noise during the call/chat and the other person on the other line cannot hear my voice.
I got this specific item for the USB adapater to use VoIP on my PC. That means a bad driver, bad software. The headset had no setup instructions. It detected my cell phone from 50 feet away, but not the headset that's within 3 inches of the PC's bluetooth antenna.
There's a light green one that I would have gotten, had I seen it. I know being a Microsoft developer is challenging (no standard drivers nor APIs yet), but I'm surprised that MOTO did such a bad job.Bottom line, the USB adapter didn't work for me.So, shall I keep the headset only for talking on my cell phone. The sound quality is so-so.And what's with the pricing for the headset. The pricing is different for different colors, same model number (no USB adapter). My husband got the nickel colored one, I the bubble gum pink. The USB adapter came with a CD that contained only drivers, no instructions.
It interfaced with the phone with no setup. The price difference can be as great as fifty bucks. My PC cannot detect the headset. And the power plug is European with a US adapter.When I unplugged the USB adapter, my PC crashed -- blue screened.
Excellent product.Worked like a charm.No problems at all.Would gladly recomend to customers who prefer cordless free headset.
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